Privacy Policy
Who We Are
We are Grazed Valley Beef, located in Western Australia.
Website: https://grazedvalleybeef.com.au
We are committed to protecting your privacy and handling personal information in an open and transparent way in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
Personal Information We Collect
We may collect personal information from you when you:
visit or browse our website;
place an order or make an enquiry;
subscribe to our mailing list;
create an account (if available);
leave comments on our website;
contact us via email, forms or social media.
The types of personal information we may collect include your name, email address, phone number, delivery and billing address, payment details, IP address, browser information, and any other information you voluntarily provide.
Comments
When visitors leave comments on the site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help with spam detection.
An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to determine if you use it. The Gravatar service privacy policy is available at:
https://automattic.com/privacy/
After approval of your comment, your profile picture may be visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images that contain embedded location data (EXIF GPS). Visitors to the website can download and extract location data from images displayed on the website.
Purpose of Collection
We collect personal information for purposes including:
processing and fulfilling orders;
providing customer support and responding to enquiries;
managing customer accounts and subscriptions;
delivering products and services;
improving our website, products and services;
sending marketing communications (where consent has been provided or permitted by law);
complying with legal and regulatory obligations.
We only collect personal information that is reasonably necessary for our business operations.
Cookies
If you leave a comment on our site, you may opt in to saving your name, email address and website in cookies. These cookies are for your convenience and last for one year.
If you visit our login page, a temporary cookie is set to determine whether your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, cookies are set to save your login information and display preferences. Login cookies last for two days, and screen options cookies last for one year. If you select “Remember Me”, your login will persist for two weeks. Logging out removes login cookies.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie contains no personal data and expires after one day.
Embedded Content from Other Websites
Articles on this site may include embedded content (such as videos, images or articles). Embedded content behaves in the same way as if you had visited the other website.
These third-party websites may collect data about you, use cookies, embed additional tracking, and monitor your interaction with the embedded content, particularly if you are logged into an account on that website.
Direct Marketing
We may use your personal information to send you marketing communications about our products, services, or promotions where you have opted in or where permitted by law.
You may opt out of marketing communications at any time by using the unsubscribe link provided or by contacting us directly.
Who We Share Your Data With
We may disclose personal information to third parties where reasonably necessary, including:
payment processors and e-commerce platforms;
delivery and logistics providers;
IT, website hosting and analytics providers;
professional advisers such as accountants or legal advisers;
regulatory authorities where required by law.
If you request a password reset, your IP address may be included in the reset email.
Overseas Disclosure
Some third-party service providers we use may store or process personal information outside Australia (for example, cloud hosting, email or analytics services).
Where personal information is disclosed overseas, we take reasonable steps to ensure it is handled in accordance with Australian privacy standards.
How Long We Retain Your Data
If you leave a comment, the comment and its metadata are retained indefinitely to assist with moderation and follow-up comments.
For users who register on our website (if any), we store the personal information provided in their user profile. Users may view, edit or delete their personal information at any time (except usernames). Website administrators may also access and edit this information.
We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.
Security of Personal Information
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification or disclosure.
However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
Your Rights
If you have an account on our site or have left comments, you may request:
access to the personal information we hold about you;
correction of inaccurate, outdated or incomplete information;
deletion of your personal information, subject to legal or administrative requirements.
This does not include data we are required to retain for legal, administrative or security purposes.
Where Your Data Is Sent
Visitor comments may be checked through an automated spam detection service.
Complaints
If you believe we have breached the Australian Privacy Principles or mishandled your personal information, please contact us using the details below. We will investigate and respond within a reasonable timeframe.
If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).
Contact Us
Email: info@grazedvalleybeef.com.au
Business: Grazed Valley Beef
Address: PO Box 1131, Denmark WA 6333
ABN: 11 537 162 812
